Shipping Information

At Cockaign, we ensure that every fragrance reaches you with the same care and precision with which it is crafted. Our shipping process is designed to be reliable, secure, and seamless.

Order Processing Time

All orders are carefully processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Each Cockaign fragrance is inspected and securely packaged before dispatch to maintain its pristine condition.

Shipping Destinations

We currently ship to:

Domestic locations within [Your Country]
Selected international destinations

If your location is not listed at checkout, please contact us for assistance.

Estimated Delivery Time

Delivery times may vary based on location:

Domestic Orders: 3–7 business days
International Orders: 7–14 business days

Please note that delivery times may be affected by customs clearance, weather conditions, or unforeseen logistical delays.

Shipping Charges

Shipping charges are calculated at checkout based on:

Delivery location
Order size and weight

Any applicable customs duties, taxes, or import fees for international shipments are the responsibility of the customer.

Order Tracking

Once your order is dispatched, you will receive a confirmation email containing your tracking details, allowing you to monitor your shipment in real time.

Packaging & Handling

Our fragrances are packed in premium, protective packaging to ensure they arrive safely and intact, reflecting the elegance and quality of the Cockaign brand.

Damaged or Lost Shipments

If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery with your order number and supporting images. Our support team will assist you promptly.